Short questions, short answers.
Question: Who or what is Black Chronos?
Answer: Black Chronos is a company which specializes in
developing computer games. Black Chronos was founded exclusively by
hobby developers who have turned their hobbies into their professions.
More information about us is available at www.Black-Chronos.com.
Question: Why a 2D platform game (jump ’n’ run)?
Answer: There have hardly been any good, sophisticated 2D Jump ’n Run
games for PC within the last 5 to 10 years. It’s about time.
Question: Will there be a sequel?
Answer: During the final stages of producing Glow we were considering
the possibility of doing a sequel. It will depend on the community if there is going
to be a sequel. So if you want to have a sequel please write to us in the
Black Chronos forum at www.Black-Chronos.com.
Question: What ideas is the character of Stevie based on?
Answer: In terms of looks, Antonio Banderas in the film Desperado
served as an example. In our opinion, he looked like a really cool hero due to
his hairstyle and his coat.
Question: The installation is cancelled after a certain percentage has
been reached.
Answer: There are three possible reasons for that:
Question: The game does not start. What can I do?
Answer: Check the system requirements and make sure that all
required drivers are installed. More information about this matter can be
found here.
Question: Everything done but it’s still not starting. What now?
Answer: If you have rebooted your sytem after installing all drivers and the
game is still not running please contact the Customer Service
and have the file Glow.log ready, which you can find in the installation
directory of Glow.
Question: Upon starting Glow my mouse cursor disappears and
my computer freezes.
Answer: If this problem occurs it’s possible that the installed drivers
for your sound card are not DirectX compatible. In that case you need to get
DirectX 9.0c compatible drivers from the card’s manufacturer.
Question: I have got problems with the graphics display. What can
I do?
Answer: If all required drivers are installed and up to date the problem
can also be related to the in-game settings (resolution, color depth etc.).
If you are still able to see the menu and the options in Glow you may try
to change the resolution and color depth. It is normally best to use the same
settings as the ones used for your desktop. In case the Glow menu is not visible
you can change these settings using Glow's configuration utility that can be
accessed from the start menu. Alternatively, the settings can be found in the Glow.ini
file, which is located in the game’s folder. You can find the relevant settings in
the [Graphics] section.
If this should not help, you can still switch to
OpenGL graphics mode using the configuration utility. Although this mode is officially not
supported by us, it may help users of particular graphics cards that are causing trouble.
Question: For some reason not all sounds are played. What could be the cause?
Answer: This indicates that either your sound card does not support a sufficient
number of sound sources or that the setting in the options menu is incorrect. The standard
value is 64. However, 64 sound sources are only used if your sound card supports
that number of sound sources. If the setting is correct please find out how many sound
sources your card supports from the card’s manufacturer or from the card’s manual.
Question: Where can I find the saved games?
Answer: The saved games are stored in the subfolder SaveGames in
Glow’s installation directory.
Question: Where can I find the screenshots?
Answer: The screenshots are saved in the subfolder Screenshot
of Glow’s installation directory.